NotoWare supports business teams with the capability of using their organizational knowledge to accelerate process improvement projects. These projects often include the development and implementation of new technology for the business area. They require additional resources and personnel skills beyond the skills of the business team. However, the business team can contribute to the project’s success by using NotoWare as a platform for communicating and sharing process information.
A Platform for the Project Team
Using NotoWare, the project team members can quickly get up-to-speed on understanding the business process. NotoWare provides a platform where project teams can review the process details, such as decision conditions and business rules.
Monitor Project Scope
NotoWare provides the team with a method to monitor the progress of the process improvement project. As the group is identifying problems, they can add the procedures for the job tasks impacted by the issues into the NotoWare project. Throughout the process improvement phases, the project team can update the job task instructions with both analysis and solution information. NotoWare’s project feature provides a central location to review the impact and scope of the process improvement changes.
Facilitate Project Planning
As the project team analyzes and investigates the process, they will be able to pinpoint the root causes of problems and business needs. During this planning phase of the project, they will build the list of requirements/user stories necessary for developing solutions. It’s during this phase that NotoWare can be used to associate the requirements/user stories to the affected job tasks. The job task becomes the link between the stakeholders and the requirement/user stories. This link will aid the intended users in understanding and accepting the requirements/user stories for the project
Review Project Solutions
During solution development, the details about the solutions can be captured in NotoWare. During this phase, the job task instructions will get updated with the detailed steps on how to use the solutions. The job task continues to serve as the link to aid the intended user with understanding the solution changes. The intended users can review their instructions and evaluated the functionality of the solutions.
Report the Project Progress
During these phases of the project, the team can use NotoWare to report the progress of the project to the stakeholders, management team, or other interested parties. The report will include the number of impacted job tasks, the number of affected users, and the number of changed software/technology items along with the details for these changes.
Implement Project Changes
Using NotoWare the business teams can get an earlier start on training. The NotoWare project will contain the updated job task instructions to be used for training the impacted users. To enhance the training for users NotoWare provides changes notes to aid with quickly understanding the modifications and also a performance support system to provide users on-the-job learning.
Prepare for Future Projects
At the end of the project, the job role instructions will contain the latest information. With this updated information, the business team is prepared to help facilitate and accelerate the next process improvement project.