NotoWare supports how business teams can sustain process improvement successes. With NotoWare, team members can combat the knowledge degradation that occurs after the rollout of improvement changes. By using NotoWare to administer process knowledge, they eliminate the risks of the process details becoming distorted, forgotten, or lost.
With NotoWare, team members can minimize the chances of knowledge loss by recording the knowledge details for process improvements during their development. The role-based information necessary for the process improvements becomes automatically preserved as part of the business’s organizational knowledge. By safeguarding the process knowledge in NotoWare, they are consistently providing the team with an up-to-date support resource to refresh and reinforce their knowledge of role-based details. Team members can refer to the organizational knowledge in NotoWare for guidance with their activities involving process information.
- Training Activities, trainers can use the role-based knowledge in NotoWare to guide and plan the content for their learning events.
- Follow-up Activities, employees can also use NotoWare to review the role-based information after training to reinforce learning.
- Support Activities, the team will use NotoWare as a performance support resource. NotoWare provides just-in-time support for the unlearned portions of the role-based knowledge. No matter where the team members are on the learning curve, they have a resource for quick on-the-job answers to questions.
- Process Improvement Activities, team members can use the organizational knowledge in NotoWare as the foundation to build off of for the development of new process improvements.